Portland Community College | Portland, Oregon

Upon successful completion, students will be able to:

• Utilize an understanding of the organizational structure of a fire/emergency management organization to manage its functions
  effectively.
• Communicate in oral and written forms to share information, manage, and effect change in a fire/emergency services department.
• Interpret and evaluate data to solve problems in fire service management situations.]
• Follow fire/emergency management budgeting procedures to allocate and track finances appropriately.

The student will be involved in preparing a project, divisional budget, news releases, and policy changes, according to the job performance requirements.

Methods of assessment may include one or more of the following:

• Various individual and/or group skill building activities such as role playing, scenario based problem solving activities, case studies, or other exercises geared toward critical analysis of course concepts.
• Written assignments or oral reports designed to integrate course material into personal experience or experiences of other.
• Quizzes and exams composed of objective questions and concepts.
• Individual and /or team projects/s which require integration, application, and critical examination of course concepts, issues, and themes.

• Recommend changes to existing departmental policies and/or implement a new departmental policy at the unit level, given a new departmental policy, so that the policy is communicated to and understood by unit members.
• Execute routine unit-level administrative functions, given forms and record-management systems, so that the reports and logs are complete
  and files are maintained in accordance with policies and procedures.
• Prepare a budget request, given a need and budget forms, so that the request is in the proper format and is supported with data.
• Explain the purpose of each management component of the organization, given an organization chart, so that the explanation is current and
  accurate and clearly identifies the purpose and mission of the organization.
• Explain the needs and benefits of collecting incident response data, given the goals and mission of the organization, so that incident response reports are timely and accurate.
• Develop a policy or procedure, given an assignment, so that the recommended policy or procedure identifies the problem and proposes a
  solution.
• Develop a project or divisional budget, given schedules and guidelines concerning its preparation, so that capital, operating, and personnel costs
  are determined and justified.
• Describe the process of purchasing, including soliciting and awarding bids, given established specifications, in order to ensure competitive bidding.
• Prepare a news release, given an event or topic, so that the information is accurate and formatted correctly.
• Prepare a concise report for transmittal to a supervisor, given fire department record(s) and a specific request for details such as trends,
  variances, or other related topics.
• Develop a plan to accomplish change in the organization, given an agency's change of policy or procedures, so that effective change is
  implemented in a positive manner.