CCOG for CEU 3365 archive revision 201501

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Effective Term:
Winter 2015 through Spring 2021

Course Number:
CEU 3365
Course Title:
Patient Access Specialist: Accountable Care
Credit Hours:
4.9
Lecture Hours:
0
Lecture/Lab Hours:
0
Lab Hours:
0

Course Description

Define customer service in health care. Articulate forms of communication in the health care field. Correct patient identification practices in maintaining patient safety and need in difficult situations. Explain the revenue cycle and the functions.

Intended Outcomes for the course

Meets 49 hours of 123 hours required to sit for the Certified Healthcare Access Associate certification exam.