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Course Content and Outcomes Guides (CCOG)
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CCOG Courses in Emergency Dispatch Services archive
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Course Number
Course Title
ETC 103
Introduction to Emergency Telecommunications
ETC 104
Emergency Telecommunications - Call Taking
ETC 105
Crisis Intervention & Critical Incident Stress Management
ETC 106
Introduction to Law for Tele-Communicators
ETC 108
Introduction to Computer Aided Dispatching
ETC 110
Communication Center Operations - Basic Skills
ETC 111
Communication Center Operations - Intermediate Skills
ETC 112
Communication Center Operations- Advanced Skills
ETC 113
Communications Center Operations: Service Dispatcher
ETC 124
Radio Communications Lab
ETC 125
Introduction to Fire Communications
ETC 201
Law Enforcement Data System (LEDS)
ETC 202
Emergency Medical Dispatch Overview
ETC 203
Tactical Dispatching for High Risk Incidents
ETC 215
ES Capstone: Emergency Services Hiring Process
ETC 280A
Cooperative Education: Emergency TeleCommunicator