Portland Community College | Portland, Oregon

Outcomes:

• Apply an understanding of crime as it applies to calls received by 911 in order to effectively prioritize them.
• Differentiate between civil and criminal actions in order to communicate effectively with callers and responders.
• Classify incidents by priority, category and type based on information received from caller and understanding of legal concepts.
   

Activities:

Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:

• Direct instruction on location and identification of state statutes, rules and regulations, violations and ordinances, based upon Oregon laws.
• Locate various criminal laws, elements of the crime and penalties, using Oregon Revised Statutes and the ORS numbering system.
• Use the judicial matrix for sentencing misdemeanor and felony convictions, to determine sentencing guidelines. Express sentencing terms in months and/or years.
• Identify type and degree of crime based upon monetary value of property loss.
• Calculate age of offender and/or victim, to determine type and degree of crime, according to statutes and legal precedents.

Outcomes:

• Apply an understanding of crime as it applies to calls received by 911 in order to effectively prioritize them.
• Differentiate between civil and criminal actions in order to communicate effectively with callers and responders.
• Classify incidents by priority, category and type based on information received from caller and understanding of legal concepts.
• Apply principles of liability and ethics of privileged information.

Activities:

Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:

• Apply appropriate questioning techniques to obtain information to correctly categorize crimes.
• Define legal terms.
• Apply concepts of civil and criminal liability to specific situations and categorize appropriately.
• Relate legal concepts to information received from public reports of generally suspicious or possibly illegal activities.
• Distinguish between criminal and civil situations and provide the appropriate referral.

Outcomes:

• Apply an understanding of crime as it applies to calls received by 911 in order to effectively prioritize them.
• Differentiate between civil and criminal actions in order to communicate effectively with callers and responders.
• Apply principles of liability and ethics of privileged information.

Activities:

Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:

• Receive direct instruction in community based resources for victims of crime.
• Develop communication skills to provide information, comfort, reassurance and hope for victims.
• Apply commonly accepted methods of dealing with individuals involved in violent crimes or traumatic incidents.
• Demonstrate peer support to co-workers experiencing stress reactions to traumatic events.