Portland Community College | Portland, Oregon

Students who successfully complete this course will be able to:

Students will demonstrate these learning outcomes by these tasks conducted individually and in cooperation with other students:

1. Perform search activities using resources such as the Internet, libraries and other databases.
2. Demonstrate critical thinking skills by evaluating medical information and applying given criteria.
3. Demonstrate the ability to interpret policies and procedures and communicate outcomes.
4. Recognize hazardous and potentially hazardous areas in a health information management department.

1. Collect data for quality management, utilization management, risk management, and other patient care related studies.

2. Conduct qualitative analysis on documentation in health information records.

3. Analyze data and compile it into a meaningful format.

4. Communicate the outcomes of a quality assurance evaluation to appropriate personnel in writing.

5. Develop a customer satisfaction survey.

6. Document incidents on incident forms.

7. Compose minutes for a medical staff committee meeting.