CCOG for MSD 110 archive revision 201403
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- Effective Term:
- Summer 2014
- Course Number:
- MSD 110
- Course Title:
- Gender Conflict Resolution
- Credit Hours:
- 1
- Lecture Hours:
- 0
- Lecture/Lab Hours:
- 0
- Lab Hours:
- 0
Course Description
This 10-hour workshop examines gender and multi-cultural communication. The material includes identifying and evaluating sources of conflict and developing strategies and skills to positively manage and resolve conflicts. Audit available.
Intended Outcomes for the course
.
Outcome Assessment Strategies
- Use an understanding of gender and multi-cultural communication patterns, beliefs, and biases to reframe perspectives and minimize the potential for conflict.
- Apply conflict management strategies to effectively work through gender or multi-cultural conflict situations personally and professionally.
Course Content (Themes, Concepts, Issues and Skills)
CONCEPTS, THEMES, ISSUES
General Concepts
- Appreciating differences
- Cultural awareness and sensitivity
- Gender communication patterns
- Cross-cultural communication patterns
- Culture based interpretations of communication
- Equity and empowerment
- Bias and Stereotypes
- Conflict resolution strategies
- Active listening skills
- Assertiveness
- Overcoming prejudice
- Self assessment and awareness
- Behaviors that lead to colleageship
Themes
- Self assessment and awareness of gender/multicultural bias
- Minimizing potential conflict with sensitive perspective
- Getting to the root of the issue
Issues
- Complexity of gender and multicultural communication
- Increasing equity and empowerment with others
- Overcoming stereotyped obstacles
- Reducing conflicts personally and professionally