Portland Community College | Portland, Oregon

Examines improving individual effectiveness, developing productive interpersonal relationships, stimulating creativity, building diverse and virtual work groups, understanding entrepreneurship and ethics in American business, and improving productivity and quality at the organizational level.

Upon successful completion, the student should be able to:

• Manage the dynamics of diverse interpersonal relationships to stimulate creativity, build effective diverse work teams, and positively impact organizational effectiveness.
• Apply productive management strategies to help an organization prosper while meeting the diverse monetary, social, emotional, and cultural needs of the workforce.
• Use a personal leadership style and management philosophy that incorporates an understanding of power, social influence, and entrepreneurship in American industries/organizations.
• Advance career opportunities in supervision by applying principles of relationship management to work practices.

• Various individual and/or group skill-building activities such as role-plays, case studies, or other exercises geared toward critical analysis of course concepts.
• Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
• Exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.

COMPETENCIES/SKILLS:

• Building and managing diverse interpersonal relationships
• Articulating business strategies
• Building work teams
• Managing & measuring productivity
• Developing personal leadership style
• Stimulating creativity
• Applying business ethics to business decisions
• Risk taking
• Entrepreneurship inside corporations

CONCEPTS, THEMES & ISSUES:
General Concepts

• Interpersonal relations
• Multicultural relations
• Organizational effectiveness
• Articulating business strategies
• Building work teams
• Managing & measuring productivity
• Crisis management
• Stimulating creativity
• Business ethics
• Risk taking
• Entrepreneurship in corporations

Themes

• Interpersonal relationships have a great impact on organizational success.
• Developing a personal leadership style must include power, social influence, and entrepreneurship.
• Achieving organizational goals while meeting monetary, social, and emotional needs of workforce.
• Entrepreneurs are a rising power in American business and corporations.

Issues

• Building effective relationships takes time
• Balancing organizational goals with personal needs of workforce
• Developing personal leadership philosophy as basis for measuring future growth