Course Content and Outcomes Guides (CCOG)

CCOG for MSD 134 archive revision 202101

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Effective Term:
Winter 2021 through Winter 2025

Course Number:
MSD 134
Course Title:
Leading Changes at Work
Credit Hours:
1
Lecture Hours:
10
Lecture/Lab Hours:
0
Lab Hours:
0

Course Description

Examines how to recognize resistance to change and strategies to help employees overcome fears that may transpire due to these changes. Includes exploring how to facilitate new ways of thinking and implementing a win-win approach in managing changes within the organization. Audit available.

Intended Outcomes for the course

Upon completion of the course students should be able to:

  • Facilitate a mindset shift in others to help them overcome fears of organizational change.
  • Support employees through the transition of organizational changes.

Outcome Assessment Strategies

  • Various individual and/or group skill building activities such as role-plays, case studies, or other exercises geared toward critical analysis of course concepts.
  • Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
  • Exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.

Course Content (Themes, Concepts, Issues and Skills)

COMPETENCIES/SKILLS:

  • Adapting to new ways of thinking

  • Overcoming comfort zone and fear of change

  • Letting go of old ways and habits

  • Recognizing the stages of loss

  • Changing beliefs to change behavior

  • Identifying small changes that precede big change

CONCEPTS, THEMES & ISSUES:
General Concepts

  • Anticipate change
  • Monitor change
  • Adapt quickly
  • Change is constant
  • Change is inevitable
  • Understanding differing responses to change
  • Overcoming fear
  • Making change fun
  • Changing beliefs to change behavior
  • Creating safe environments
  • Holding vision until it’s reality

Themes

  • Preparing for change can be fun
  • People adapt to change differently

Issues

  • People experience different stages of loss
  • Comfort and fear limit adaptability