Portland Community College | Portland, Oregon

• Demonstrate techniques for identifying appropriate learning objectives and measuring outcome
• Compare different learning styles and describe how to design training that will be best suited for the individual
• Describe the importance of recognizing how cultural differences may impact learning success (if a culture traditionally teaches orally such as the Native American culture, focus on oral training techniques)
• Demonstrate methods of intervention should the “learner” not meet the objectives of the training
• Describe the differences between motivational theories and how these approaches influence learning
• Explain the process for “teaching” others how to “teach”

• Demonstrate how to develop a training need assessment and describe how to set up a training model in order to meet that need
• Describe methods for setting measurable objectives and evaluating training effectiveness
• Explain the importance of maintaining the “self-esteem” of the learner if he/she is struggling with learning the necessary skills for the task
• Describe steps for selecting and integrating new training technology
• Describe how to adapt a teaching technique that is usually written into an oral lesson
• Submit a project or paper focusing on one or more aspects covered in the session or class in addition to classroom instruction

COMPETENCIES/SKILLS:

• Identify various training tools (web-based, trainer led classroom, on-the-job) and describe how to select the method that carries the greatest potential for success
• Describe criteria for evaluating training effectiveness
• If the “learner is not successful using one technique,” demonstrate options that may be used to help the learner succeed including oral vs. written instructions
• Describe the role positive reinforcement has on learning outcomes
• Explain essential elements to include in an effective evaluation model

CONCEPTS, THEMES & ISSUES:
General Concepts

• Assess and adapt today’s technology when designing effective learning environments.
• Adapt or change teaching techniques when the learner is not successful.
• Understand the need to balance production needs - training - staffing - profit.

Themes

• Teach current employees techniques for adapting to change and upgrading their skills.
• Evaluate skill levels and design programs to bring employees up to the new expectation levels.

Issues

• Manage communication with supervisors who feel they need employees before they are adequately trained.
• Balance costs of new teaching technology with production goals and profit.