Portland Community College | Portland, Oregon

Examines the causes of stress, on the job, at school and in personal relationships. Focuses on understanding personal signs of stress and techniques for preventing and coping with stress, identification of personality factors and interpersonal factors related to stress.

• Use stress management techniques to mange personal stress in personal or work situations.
• Use stress management principles to minimize stress for employees in the workplace.

• Various individual and/or group skill-building activities such as case studies, or other exercises geared toward critical analysis of course concepts.
• Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
• Exams comprised of essay and/or objective questions, or complete an individual and/or team project or paper, which requires integration, application, and critical examination of course concepts, issues, and themes.

COMPETENCIES/SKILLS:
Assessing personal stress
Developing stress reduction plans
Relaxation techniques
Characteristics of resilience
Recognizing physical and emotional reactions to change
Delegating
Professional communication
Assertiveness
Integrating coping skills into work environment
Modifying work environment for others
Managing change
CONCEPTS, THEMES, ISSUES:
General Concepts
Causes of stress
Stress reduction plans
Relaxation techniques
Resilience
Physical and emotional reactions to change
Managing change
Delegation
Communication
Professional behavior
Assertiveness
Themes
Supervisors can modify environment to minimize stress
Individuals can learn techniques to manage personal stress
Issues
Unmanaged stress leads to burnout
Integrating coping skills into the work environment