Complaints and feedback

Term final grade dispute appeal

This page is a summary for submitting a Term Final Grade Dispute Appeal. The deadline to submit an appeal is 90 calendar days after the end of the term finals, and the grade was posted.

Also see the complete version of the Term Final Grade Dispute Appeal Procedure. In summary, it outlines:

Step 1

Attempt to resolve the final grade dispute with your instructor. This step is mandatory, and needs to be in writing by email from your MyPCC account. If you have not done this, you need to do so before moving forward.

You have 30 calendar days after the final term grade has been posted to contact your instructor for an explanation of the final term grade.  Otherwise, an appeal will not be accepted.

Step 2

Complete the online feedback form, and select Term final grade dispute appeal, as the option that most applies to your feedback.

Within the form is an area for you to write a statement that answers all the questions outlined below. Your statement must justify your appeal for a grade change. It may sound redundant, however, the following questions need to be answered:

  1. Explain why you believe you were graded improperly.
  2. What have you done in order to resolve the grade dispute first?
  3. What were the alleged discrepancies in points, and/or grades?
  4. What have you done in order to resolve the grade dispute first?
    1. Have you communicated by email your grade dispute with your instructor asking for an explanation of how the grade was determined?
      1. Include specific reasons why you believe you were graded improperly, and include supporting evidence, such as statements in the course syllabus, alleged discrepancies in points, or grades received, emails to and from the instructor, etceteras.
      2. The written inquiry must be received by the instructor within 30 calendar days of the final course grades being posted.
    2. Has your instructor responded to your request in writing?
      1. If so, did your instructor address your concerns?
      2. If your instructor did not respond, email feedback@pcc.edu for information as to whom to contact next.
  5. Do you have support documentation supporting your grade dispute?
    1. Course Syllabus.
    2. Email correspondences with your instructor that pertain to your attempt to resolve the grade dispute.
    3. If possible, include homework assignments, tests, and other materials that support your argument, etc.
    4. Include any other documents that support your dispute.

The deadline to submit an appeal is 90 calendar days after the end of the term finals, and the grade was posted.

For questions, or assistance on the processes, contact the Office of Appeals, Complaints, and Feedback Resolution by emailing feedback@pcc.edu.