Employee assistance program (EAP)

Eligible employees: All employees except student employees.

PCC’s Employee Assistance Program (EAP) is administered by Canopy. The EAP provides services to help people privately resolve problems that may interfere with work, family, and other important areas of life. The EAP provides free and confidential services to eligible employees, their spouses or domestic partners, family members living in the household, and dependents up to 26 years old regardless of location.

  • Canopy EAP app
  • Self-scheduling portal
  • Confidential counseling: Up to eight face-to-face or virtual counseling sessions for each new issue, including relationship, family, stress, anxiety, alcohol or substance misuse, grief and loss, and other common challenges. Able to match based on diversity criteria and health plan participation (8 sessions per incident).
  • 24-hour crisis help: Toll-free access for you or a family member experiencing a crisis.
  • Behavioral coaching: Coaching to support personal goals (8 sessions per incident).
  • 24/7/365 virtual peer support: Moderated anonymous online peer support and resources.
  • Resources of life:
    • Childcare, adult, and eldercare services: Assistance in finding childcare, adult care, caregiving resources, and more.
    • Unlimited financial coaching: Guidance to improve spending, debt reduction, credit enhancement, savings, and retirement planning.
    • Legal referrals, will kit, and forms: Free 30-min consultation and a 25% discount on services thereafter.
    • Identity theft services: 60-minute consultation with a Fraud Resolution Specialist to restore identity and credit.
    • Homeownership and housing support: Aid and discounts for home transactions and housing assistance resources.
    • Pet parent resources: Information, support, and discounts for pet owners.
    • Wellbeing tools: Fertility health support, wellness resources, and gym discounts.
  • Member site and digital tools
    • Virtual Care Navigator
    • Direct-to-care scheduling portal
    • Self-care courses, tips, forms, videos, and dCBT

To access services, call 1-800-433-2320 or visit my.canopywell.com and log in using OEBB as the organization name.