Onboarding Action List for Support Personnel / Team Member

View a printable PDF version of the Support Personnel / Team Member action list.

Before Employee’s First Day | First Day and Week

Before Employee’s First Day

Welcoming your new employee begins as soon as they accept the job!

Work Space
Work Schedules and Job Duties
  • Meet with the Hiring Manager / Onboarding Lead and walk through the support personnel / team member action list
  • Assemble a welcome packet and provide it to the hiring manager / onboarding lead. Make sure it includes:
    • The new employee’s first day and week’s schedule
    • Campus or Center map where the employee will be working, or where the department is located
    • The New Hire Checklist
    • The area’s updated Org Chart
    • The office’s updated seating chart if applicable
    • A link to the department’s website if applicable, or department’s mission, core values and goals, and any FAQs
    • The employee’s job description (locate this on the HR website’s Employment link under Job Classifications and Descriptions and Casual Employee Guidelines)
    • Where to locate the contract or handbook according to the new employee’s classification if applicable
    • The Performance Assessment Process for the new employee’s classification if applicable
    • The department’s specific protocols on requesting vacation/sick time, team meetings, inter-team communication protocols, calendaring, equity and DEI protocols, and customer service expectations
    • The Team or Department Contact Sheet
    • The Payroll Calendar per the new employee’s pay schedule (monthly or bi-weekly)
    • Web Timesheet Instructions per the employee’s classification

First Day and Week

Onboarding goes far beyond training.

Technology Access and Related

*If possible, attend to these items prior to the employee’s first day

  • *Provide the employee with their G Number
  • *Assist the employee in acquiring their Employee ID Card if they do not already have one. A photo ID is needed
  • Provide the employee with their PCC Username (PCC email address prior to ‘@pcc.edu’)
  • Assist the employee in setting up their PCC account. For assistance, Contact IT Service Desk for assistance at 971-722-4400 or mailto:servicedesk@pcc.edu
  • Assist the employee with logging in to their PCC-issued computer (this can only be done after the employee has set up a PCC account). For assistance, call IT Service Desk at x4400
  • Assist the employee in accessing MyPCC, Gmail and Google Calendar
    • Offer to assist the employee in setting up their email signature
    • Ensure the employee accepts any outstanding calendars and meeting invitations
  • If the new employee’s work modality is remote, please have them complete the Remote Access Request and Confidentiality Agreement on their first day
  • Parking and transportation: Make sure the employee understands how to submit a request for a parking permit in MyPCC or a Trimet pass, as this should be done as soon as possible
  • If the employee purchased a daily parking pass from a parking kiosk, assist the employee in getting it reimbursed
  • Offer to assist the employee in setting up their voicemail. Provide IT’s link on physical phones and voicemail site on Spaces
  • Offer to assist the employee in setting up PCC’s Wifi on their devices
  • Provide the new employee with instructions on setting up Interaction Client or Interaction Desktop if applicable
  • Offer to walk through the applicable payroll calendar with the employee and verify they understand the payroll periods, timesheet submission due date, approval due date, and payday. Verify they received instructions on how to submit their timesheet in their welcome packet, and offer to assist them in submitting their timesheet when the time arrives
  • Offer to walk through the academic calendar with the employee
  • Review how to order office supplies
Work Space