People Strategy, Equity, and Culture

Community Education Program Coordinator

  • Title: Community Education Program Coordinator
  • Class: Academic Professional
  • Exempt Status: Exempt
  • Level: 5

Nature and Scope of Work

Under the direction of management, plans, develops and administers the delivery of credit and non-credit community education programs in a large geographical area. Primary responsibilities include assessing community educational needs, strategically planning course offerings, evaluating curriculum, writing/editing course descriptions, recruiting and evaluating instructors, assessing production and promotion costs, tuition and fees, coordinating logistics, and ensuring quality control.

Principal Accountabilities

  1. Evaluates the educational needs of a multi-faceted community and customizes the educational program to fit community needs; monitors support and enrollment activities. Provides area and/or division reports to the Director, including enrollment reports and class success rates. Develops new classes and events and selects repeat classes and events.
  2. Administers the delivery of classes and events including evaluating curriculum, developing course titles and writing/editing course descriptions, assessing production and promotional costs and tuition and fees and coordinating locations, times and other logistics. Prepares budgets for upcoming classes and events.
  3. Recruits, screens and recommends the hiring of a large number of credit/non-credit part time instructors. Screens resumes, calls references, and negotiates fees within established guidelines. Evaluates instructor effectiveness and provides feedback and counseling, guidance and problem solving, and professional development. Resolves student and instructor complaints and problems.
  4. Monitors educational programs to ensure they meet quality control standards by conducting needs assessments, designing learning environments, reviewing class evaluations and providing instructor training and evaluation.
  5. Provides input to the departmental budget process and monitors program budgets in light of college directives and division mission and goals; authorizes budget expenditures.
  6. Develops positive working relationships with college departments; and interacts with college staff regarding planning, coordination and requesting services.
  7. In collaboration with the Director, provides input to the departmental marketing plan. Promotes classes and programs; including market research, surveys, publicity and market analysis.
  8. Assists with the development of the division’s short and long range goals and its mission by providing information on the relevance of educational programs offered, enrollment statistics and profitability.
  9. Represents the college in the local professional community and statewide; may serve on internal college committees and community advisory boards.
  10. Coordinates outlying offices that represent the college and provide direct college services and outreach.
  11. Oversees the work of classified staff and provides input to supervisor on performance evaluations.
  12. Performs other related duties as assigned.

Work Environment and Physical Requirements

Work is performed in an office setting. Work pressure, disturbances in workflow and irregularities in the work schedule occur on a frequent basis. Programs encompass day, evening and weekend classes. Position requires the use of a personal vehicle to travel between sites.

A basic level of learned physical skill is required to operate a computer. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s degree in education, business administration or related, recreation,  degree related to area of job focus, or other job related field. Relevant experience may substitute for the degree requirement on a year-for-year basis.

Two years of program development and coordination, including budget monitoring experience, is required.

Knowledge, Skills, and Abilities

Knowledge of:
  • Knowledge of community access and involvement strategies.
  • Knowledge of adult learning theory, needs assessment, curriculum development and evaluation.
  • Knowledge of public relations and marketing principles.
  • Knowledge of budget administration and accounting principles.
  • Knowledge of program/project planning principles and techniques.
Skills in:
  • Skill in project management and independent problem solving.
  • Skill in defining and conducting needs assessments.
  • Skill in marketing and promoting programs.
  • Skill in compiling and analyzing data.
  • Skill in analyzing processes and making recommendations for improvement.
  • Skill in researching, analyzing, and applying relevant information to the development of departmental processes and programs.
Ability to:
  • Ability to manage multiple projects.
  • Ability to assess the consequences and outcomes of program initiatives.
  • Ability to coordinate activities with other internal departments and the community.
  • Ability to prepare reports related to operational activities, including statistical analysis.
  • Ability to work with a diverse academic, cultural and ethnic background of community college students and staff.
  • Ability to utilize computer technology used for communication, data gathering and reporting.
  • Ability to communicate effectively through oral and written mediums.
  • Ability to work independently and as a member of a work team.

Reviewed: 12/2018

  • New: 11/2007