People Strategy, Equity, and Culture

Education Abroad Program Manager

  • Title: Education Abroad Program Manager
  • Category: Management
  • FLSA: Exempt
  • Grade: J

Job Summary

Under the direction of the Dean of Academic Affairs, the Education Abroad Manager is responsible for the design and development of District-wide student study abroad opportunities and faculty-led study abroad programs. Responds to inquiries from College faculty and departments, students, and/or external agencies. Supervises administrative services professionals, paraprofessionals, and technical/support staff.

Typical Duties and Responsibilities

  1. Develops, plans, and implements goals, objectives, strategies, policies, and procedures for the education abroad program; manages the daily operations of the education abroad program.
  2. Analyzes, develops and implements faculty-led education abroad programs to ensure effectiveness and compliance requirements related to identified priorities, credit requirements, financial parameters and risk and crisis management and communication; analyzes data and assesses needs and opportunities.
  3. Supervises academic professionals, technical/support staff, and student workers. Hires, evaluates, trains, disciplines and recommends the dismissal of staff as necessary.
  4. Develops, recommends, and administers policies, procedures, and processes in support of departmental operations; implements and monitors compliance with approved policies, procedures, and process; advises students, faculty, and staff on a variety of issues related to education abroad; collaborates with managers, deans, and other stakeholders across the district to address policy issues related to faculty-led programs.
  5. Develops, implements, and monitors education abroad budget, ensuring compliance with applicable fiscal restraints; implements and allocates resources; approves expenditures.
  6. Manages grant programs including: applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, maintaining grant records, and/or performing other related activities.
  7. Establishes and maintains professional networks with related local, state, national, and international organizations and agencies; participates on committees and serves as liaison with other departments to provide information on available resources, programs, and/or services; attends professional conferences and training sessions.
  8. Conducts research, policy development, evaluation and documentation with regards to risk and crisis management for education abroad, in coordination with PCC’s risk management office.
  9. Oversees education abroad program and scholarship advising, pre-departure orientation, and program evaluation; prepares and delivers presentations; facilitates meetings on program services.
  10. Manages relationships and negotiates agreements with partner institutions and external education abroad vendors; develops and administers a variety of administrative documents which may include: requests for proposals, requests for quotes, service provider contracts, procedural guidelines, proposal applications, grants, and/or other related documents.
  11. Performs other related duties as assigned.

Work Environment and Physical Requirements

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Master’s Degree in education, public administration, intercultural program management or related area is required. Relevant experience may substitute for the degree requirement on a year-for-year basis. Three years progressively responsible experience related to area of assignment, including two years of supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:
  • Supervisory principles;
  • Budgeting and financial principles and practices;
  • Applicable local, state, and federal laws, regulations, codes and/or statutes.
Skills in:
  • Supervising subordinate staff;
  • Implementing and monitoring policies, procedures, and work flow;
  • Preparing a variety of reports related to operational activities, including statistical analysis;
  • Interpreting and applying applicable laws, rules and regulations;
  • Developing operational policies, manuals, guides, and other related materials;
  • Managing an international program on a District-wide scope;
  • Using computer technology for communication, data gathering and reporting activities.
Ability to:
  • Work with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Effectively communicate both in writing and verbally.

Reviewed: 12/2018
Established: 5/2015