Academic Affairs/Student Affairs Systems Portfolio Manager
Class: Management | Exempt status: Exempt | Grade: L
Under the direction of management, the Academic Affairs/Student Affairs Systems Portfolio Manager is responsible for strategic portfolio and project management and business analysis support for technologies across Academic Affairs and Student Affairs divisions. This position oversees project management activities, process, development, and the expansion of project management best practices within Academic Affairs and Student Affairs. The role oversees and directs projects and program resources and engages in planning, risk, issue, and expectation management. The incumbent provides leadership in resolving internal or external business issues and mitigating risks and takes a broad perspective to identify innovative solutions, ensuring that programs and projects are completed on time, within budget and to specifications. This position partners with Information Technology to manage integrated technology systems. This role promotes awareness and transparency by monitoring and reporting on portfolio performance, leading interdepartmental communications, and providing status updates to all stakeholders.
Leadership competencies
- Advances Racial and Social Justice
Actively works toward the elimination of racism and social oppression; utilizes culturally responsive practices and processes to achieve equitable student and employee outcomes - Drives Vision and Purpose
Participates in the creation of and executes a vision for the College’s mission balancing compliance with flexible, multimodal, inclusive delivery of financial services. - Drives Engagement
Initiates and drives authentic exploration and engagement cross-departmentally to arrive at collaborative solutions that lead to employee and student success. - Accelerates Agility and Innovation
Analyzes systems, policies and practices and commits to continuous program improvement through the strategic use of culturally responsive data. - Builds Partnerships
Partners to solve problems, adapts communication and approaches, supports healthy conflict, and develops strong relationships with associated areas to advance institutional goals.
Our mission
To support student success by delivering access to quality education while advancing economic development and promoting sustainability in a collaborative culture of diversity, equity, and inclusion.
Our vision for equitable student success
Recognizing the unique value, perspectives, strengths, and challenges of every person who comes to PCC for education, all students will achieve their academic goals through equitable support, quality instruction, clear guidance to persist, and an unwavering commitment to completion shared by the entire College community.
Yes to Equitable Student Success (YESS)
Our roadmap to dismantling barriers and building inclusive systems of education and support.
Typical Duties and Responsibilities
- Provides strategic portfolio and project management and business analysis for Academic Affairs and Student Affairs divisions. Organizes and prioritizes projects and programs based on College strategy, strategic roadmap, budgets, changes, and schedules and ensures that the appropriate financial and organizational support is allocated.
- Partners with leadership to help define, plan, build and analyze an integrated portfolio of Student Affairs & Academic Affairs technology systems. Collaborates with teams to ensure the availability of required resources in accordance with overall portfolio objectives. Drives delivery by creating and maintaining a comprehensive view of the divisions’ administrative technology investments.
- Collaborates and builds relationships with diverse stakeholders to identify and manage milestones and overall plan. Plans and leads effective meetings within and across workstreams to determine recommendations and next steps. Promotes awareness and transparency by keeping stakeholders informed of key decisions and relevant milestones and serving as point of contact for the latest project status.
- Serves as dedicated project manager for key projects. Provides support and ensures all projects follow the intake, prioritization, and project management procedures including planning, procurement, budgeting, resource management, change management, and communications.
- Develops, recommends, and administers best practices, policies, procedures, and processes in support of division operations; implements and monitors compliance. Ensures alignment and consistency with practices, procedures, and services across the district.
- Collects and analyzes a variety of complex data and information in various formats; performs needs assessment and modifies programming accordingly. Reviews practices and processes to ensure continuous improvement.
- Develops and documents workflow processes mapping, goals, strategic objectives, portfolio/program structure, scope, and key performance indicators (KPIs). Supports data-driven decision making by creating and presenting portfolio metrics.
- Monitors and drives portfolio performance, generating reports to highlight status, risks, issues and benefits. Contributes towards strategy and future state design by understanding and analyzing current and potential business models.
- Analyzes software and applications to determine return on investment and makes recommendations for renewal decisions. Negotiates and manages technology related contracts and agreements as required for ongoing operations.
- Supports the strategic planning lifecycle and portfolio to execute annual operating plans. Provides leadership with long-range planning and the development of multi-year technology roadmaps.
- Supervises management, academic professionals, classified staff, technical/support, interns and/or student staff. Reinforces staff’s development of PCC’s leadership competencies. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
- Participates in the development, implementation, and monitoring of aspects of project budgets, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval and approves expenditures.
- Promotes a problem solving, process improvement, and action-based culture; manages expectations in a proactive manner. Supports the development of change management initiatives, implementation strategy, and enabling tools/processes.
- Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding College-wide technology services, programs, areas of opportunity, and/or other pertinent information as appropriate.
- Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
- Performs other related duties as assigned.
Work Environment
Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.
Minimum Qualifications
Bachelor’s Degree in Project Management, Computer Science, Business, Finance or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years (5) progressively responsible, professional experience in technology project/program management, including working with analytics, and translating metrics, research, and trends into strategy. Two (2) years of supervisory experience supervising employees.
Knowledge, Skills, and Abilities
Knowledge of:
- Supervisory principles;
- Project management principles and practices;
- Process development and implementation;
- Technical and business risk management process methodologies;
- Business case development;
- Financial management of projects;
- Budgeting principles;
- Applicable higher education technology systems;
- Technological trends;
- Analytical methods;
- Best practice in educational technologies;
- Customer service principles.
Skills in:
- Supervising staff;
- Preparing and/or reviewing reports;
- Developing and monitoring budgets;
- Data stewardship (maintaining timelines, quality, and accuracy of data);
- Adapting to rapidly changing environments;
- Analyzing business problems and making recommendations based on findings, projecting consequences of proposed actions, and making recommendations in support of goals;
- Communicating technical information to a non-technical audience;
- Conducting negotiations;
- Maintaining confidentiality;
- Designing and developing program and project plans;
- Coordinating activities with other internal departments and/or external agencies;
- Preparing a variety of reports related to operational activities, including statistical analysis.
Ability to:
- Influence the behavior of others through persuasion and communication strategies;
- Communicate effectively in both verbal and written form;
- Use computer technology for communication, data gathering, and reporting;
- Work effectively with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
New: 9/2021
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.