Portland Community College | Portland, Oregon

ADA/504 Compliance Manager

Class: Management | Exempt status: Exempt | Grade: L

Under the direction of management, the ADA/504 Compliance Manager leads the College effort to create and maintain a transition plan and vision for accessibility. Serving as the ADA/504 Manager, this position reviews all aspects of access to campus sites, programs, services, activities, and events by individuals with disabilities and acts as a primary point of contact for ADA/504 compliance. Consults with those responsible for investigating violations, directs prevention efforts, and provides oversight of key compliance related activities. Works closely with Disability Services, the Office of Equity and Inclusion, Human Resources, Planning & Capital Construction, and others in the College to establish and maintain a culture of belonging, non-discrimination, and safety at PCC. Balances plans for remediation with proactive, future-facing solutions, ensuring access and opportunity for all to achieve their academic goals and thrive.

Typical Duties and Responsibilities

1. Collaborates with stakeholders from across the College to create, maintain, and deliver on a comprehensive transition plan to include self-evaluation findings for programs, services, and activities.
2. Directs, monitors, and coordinates compliance with federal, state, and local laws, resolution agreements, and regulatory guidance related to ADA/Section 504 and other federal and state laws and regulations pertaining to persons with disabilities.
3. Consults and coordinates with the College offices responsible for investigating and responding to ADA/Section 504 complaints.
4. Provides College-wide influence and leadership for the policy and procedure review, development, and planning and oversight of nondiscriminatory educational practices.
5. Serves as a subject matter expert for accessibility in the physical, virtual, academic and employment spaces.
6. Promotes a culture where ability is valued as an aspect of diversity, and the intersectional nature of the human experience is honored.
7. Builds and maintains collaborative and productive partnerships with students, staff, faculty, management, and community partners to advance accessibility on a systems-wide level, placing students at the center and engaging students in the conversation.
8. Manages consulting and contractual relationships for self-study, audits, barrier identification and remediation, training, technical support, and other activities.
9. Leads ADA barrier removal project planning efforts and manages project execution to ensure adherence to budget, schedules, and scope.
10. Develops and/or updates project plans including information such as project objectives, technologies, systems, information specifications, timelines, schedules, funding, and staffing.
11. Directs and/or coordinates resources across multiple departments. Obtains commitments to project requirements from all project stakeholders and manages expectations through the project life cycle.
12. Provides ongoing support and training to administrators and staff about requirements under Section 504/ADA, staff responsibilities, complaint procedures, and related district policies and procedures.
13. Oversees related communications, disseminates information, and coordinates training for students and/or parents about their rights under Section 504/ADA, and the district’s related procedures.
14. Develops, implements, and monitors aspects of program budgets, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval and approves expenditures.
15. Supervises academic professionals, paraprofessionals, technical/support, and/or classified staff. Reinforces staff’s development of PCC’s leadership competencies. Hires, trains, evaluates, disciplines and recommends dismissal of staff as necessary.
16. Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
17. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate. Represents the College on local, state, and national committees, advocacy groups, and other related groups; confers with a variety of governmental agencies and other organizations regarding program issues and best practices.
18. Performs other related duties as assigned.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. Frequent travel to other locations is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s degree in Business Administration, Communications, Counseling, Education, Architecture, Computer Science, Public Policy or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years (5) of progressively responsible experience related to disability compliance, including two (2) years of supervisory experience.

OR Bachelor’s degree in any field AND seven (7) years progressively responsible experience related to disability compliance, including two (2) years of supervisory experience.

OR nine (9) years of progressively responsible experience related to disability compliance, including two (2) years of supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Anti-discminination law and other applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
• Disability accommodation, disability studies and disability justice;
• Budget administration principles;
• Analytical methods and techniques;
• Needs assessment methods;
• Program/project management principles and techniques;
• Various alternative formats and alternative technologies that enable people with disabilities to communicate, participate, and perform tasks;
• Supervisory principles.

Skills in:

• Negotiation and mediation;
• Supervising staff;
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
• Compiling and analyzing data;
• Conducting needs analysis;
• Speaking in public;
• Monitoring legal and regulatory changes;
• Analyzing processes and making recommendations for improvement;
• Coordinating activities with other internal departments and/or external agencies;
• Preparing a variety of reports related to operational activities, including statistical analysis.

Ability to:

• Present materials to groups and individuals;
• Develop strategic and operational plans;
• Work with diverse academic, cultural and ethnic backgrounds of community college students and staff;
• Work with people with a broad range of disabilities;
• Maintain confidentiality;
• Manage and mediate conflict and sensitive topics;
• Interpret complex documents;
• Analyze processes and make recommendations for improvement;
• Utilize computer technology used for communication, data gathering and reporting;
• Communicate effectively through oral and written mediums.

New: 11/2021

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.