Portland Community College | Portland, Oregon

Manager of Career Pathways & STEP Programs

Class: Management | Exempt status: Exempt | Grade: L

Under the direction of management, the Manager of Career Pathways and STEP Programs administers and manages Career Pathways and College specific STEP (SNAP Training and Employment Program) programs to include program design, development and implementation.  The position responds to inquiries from College departments, the community, and/or external agencies and supervises administrative services professionals, technical/support and/or classified staff.

Typical Duties and Responsibilities

1. Manages Career Pathways and STEP programs, which includes: monitoring compliance with multiple federal, state, and private grants, maintaining intake and accountability procedures, and maintaining grant reporting and records.
2. Supervises academic professionals, technical/support, and/or classified staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
3. Analyzes, reviews, and develops administrative and programmatic systems, procedures and data to ensure effectiveness of programs and compliance with internal and external requirements.
4. Collects and analyzes a variety of complex data and information.  Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.  Assesses needs and opportunities.
5. Advises students, faculty, and staff on a variety of issues related to Career Pathways and STEP programs.
6. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate; may represent the District on Local, State, and National committees, advocacy groups, and/or other related groups; confers with College leadership and a variety of external organizations, including governmental agencies regarding programs.
7. Develops and administers a variety of administrative documents, which may include: Requests for Proposals, Requests for Quotes, service provider contracts, procedural guidelines, proposal applications, grant applications, grant reports, and/or other related documents.
8. Serves as a liaison with other departments and students within the College in order to provide information on available resources, programs, and/or services.
9. Develops, implements, and monitors multiple program budget, ensuring compliance with applicable federal, state, and private funder fiscal constraints; implements and allocates resources following budget approval; approves expenditures.
10. Prepares and delivers presentations regarding Career Pathways and STEP programs; facilitates meetings on program services and issues; attends professional conferences and training sessions.
11. Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district.  Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
12. Performs other related duties as assigned.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. Frequent travel to other locations is required and possession of a current driver license. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Master’s degree in Administration, Education, Organizational Development, Social Science or related field and three (3) years progressively responsible experience in program management/program coordination related to area of assignment, including two (2) years of supervisory experience.

OR Bachelor’s Degree in Administration, Education, Organizational Development, Social Science or related field AND five (5) years progressively responsible experience in program management/program coordination related to the area of assignment including two (2) years of supervisory experience.

OR Bachelor’s Degree in any any field AND seven (7) years progressively responsible experience in program management/program coordination related to the area of assignment including two (2) years of lead or supervisory experience.

OR nine (9) years of progressively responsible experience in program management/program coordination related to the area of assignment including two (2) years of lead or supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Supervisory principles;
• Grant management principles and practices;
• Advanced principles and practices in assigned programmatic area;
• Applicable federal, state, and local laws, rules, regulations, codes and/or statutes;
• Budget administration principles;
• Grant and/or contract administration principles;
• Fiscal accounting principles;
• Public relations, marketing, and strategic planning principles;
• Analytical methods and techniques;
• Understanding of workforce development system structure and procedures, Higher Education principles and practices, trends and employment needs throughout Oregon.

Skills in:

• Directing and supervising staff;
• Preparing, managing, and administering grants and/or contracts;
• Planning, implementing, improving, and evaluating programs, policies, procedures, and financials;
• Preparing and administering budgets;
• Analyzing problems, identify alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
• Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services;
• Managing multiple projects and priorities simultaneously;
• Managing, marketing, and promoting programs;
• Preparing collateral and marketing materials;
• Speaking in public;
• Working with diverse academic, cultural and ethnic backgrounds of community college students, staff and partners.

Ability to:

• Establish and maintain effective relationships with internal and external stakeholders, including states and federal agencies;
• Negotiate and monitor multiple contracts and contract amendments;
• Manage healthy conflict to resolve issues in alignment with College mission and goals.

Revised: 2/2024, 5/2021

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.