Portland Community College | Portland, Oregon

Online Faculty Training and Development Manager

Class: Management | Exempt status: Exempt | Grade: K

Under the direction of management the Online Faculty Training & Development Manager oversees the day-to-day faculty training and professional development operations for the Online Learning Division and to manage special projects pertaining to the Short-term Remote and Online Investment (STORI) initiative. This position increases quality online and remote instruction through the development and oversight of faculty professional development and mentoring program.

Typical Duties and Responsibilities

1. Designs, develops, implements and maintains varied programing supporting faculty development related to online education, including the online faculty orientation program (OIO), online faculty mentor program and others as assigned.
2. Manages ongoing online instructor professional development opportunities. Work with staff to source training opportunities for faculty. Work with FDCs and deans to promote professional development and increase faculty participation.
3. Ensures programing is of high quality and meets the intended outcomes. Solicits feedback, assesses for opportunities for improvement and updates programs as needed.
4. Coordinates with Online Learning staff, Department Chairs, Deans and Instructors to source and provide professional development activities, resolve program issues, ensure continued faculty progress and support equitable student success.
5. Manages and coordinates faculty training opportunities in STORI including; oversight of the contract and associated budget; registration; communications of opportunities and marketing; issue resolution; participation stipend management; training records; and coordination with the Professional and Organizational Development unit and the Teaching and Learning Centers.
6. Leads the new online instructor training revision project including; project planning and goal setting; stakeholder engagement; coordination with Online Learning staff; and program assessment and implementation of process improvements.
7. Collects and analyzes a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
8. Analyzes, reviews, and develops administrative and programmatic systems and procedures to ensure effectiveness of programs and compliance with internal and external requirements.
9. Develops, recommends, and administers policies, procedures, and processes in support of departmental operations; implements and monitors compliance with approved policies, procedures, and processes.
10. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate; represents the District on Local, State, and National committees, advocacy groups, and/or other related groups; confers with a variety of governmental agencies and other organizations regarding program issues.
11. Supervises management, academic professionals, classified staff, technical/support, and/or student staff. Evaluates, supports, and provides guidance on professional development plans and goals for assigned areas of responsibility in accordance with practices, policies, and collective bargaining agreements. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
12. Develops, oversees, analyzes, and makes budget decisions in alignment with College strategy, values and priorities. Forecasts funds needed for staffing, equipment, materials, and supplies. Assumes institutional authority for applicable grants and contracts.
13. Exercises leadership in achieving optimal organizational efficiency and effectiveness, including initiatives to improve work processes and enhance systems and staff performance.
14. Implements and promotes advancement of the district’s equity goals and assists in the hiring of staff that reflects the diversity of the district. Enhances equity-minded talent management, including recruiting, hiring, and employee retention practices.
15. Serves as a liaison with other departments and students within the College in order to provide information on available resources, programs, and/or services.
16. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

Work Environment

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Master’s degree in Instructional Design, Education, Instructional Technology, Distance Education, Management, or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Three years progressively responsible experience managing, administering, or coordinating online learning projects including two years of supervisory experience supervising employees.

Knowledge, Skills, and Abilities

Knowledge of:

• Adult learning on online learning principles;
• Leadership and management best practice;
• Program development, budgeting, and management;
• Policy and procedure development and administration;
• Applicable local, state and federal laws, codes, rules, and regulations;
• Public administration and Higher Education principles and practices;
• Conflict mediation;
• Health, safety and emergency preparation, business and operational continuity, and response.

Skills in:

• Managing and providing leadership to staff;
• Planning, implementing, improving, and evaluating programs, policies, procedures, operational needs, and fiscal constraints;
• Evaluating research to identify potential solutions, resolve problems, and provide information;
• Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services;
• Managing change and sensitive topics;
• Speaking in public;
• Managing multiple priorities simultaneously.

Ability to:

• Implement systemic change for racial and social equity and justice;
• Support student-centered (flexible, multimodal) delivery of instruction and services through online, oral and written mediums;
• Manage healthy conflict to resolve issues in alignment with College mission and goals;
• Counsel, direct, and facilitate professional development of employees while motivating them toward goal achievement.

New: 4/2021

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.