Portland Community College | Portland, Oregon

Project Manager II

Class: Management | Exempt status: Exempt | Grade: K

Under the direction of management, the Project Manager II develops, plans, executes, and manages a portfolio of large College-wide initiatives, complex projects, and program development activities involving multiple internal/external parties and diverse stakeholders. Manages ongoing client/customer satisfaction and peer-level relationships. Accountable for advancing initiatives in areas for which incumbent exercises no direct authority. May supervise academic professionals, classified staff, technical/support, casual and/or student staff.

Distinguishing Characteristics

This is the second level in a two level Project Manager series. Positions assigned to Project Manager II are responsible for managing a broader variety of large and complex projects. Stakeholders are diverse, may have competing interests, and may extend beyond the College. Projects involve multiple and complex funding sources. Large or special populations are served and the life cycle of projects may be lengthy. Implementation is carried out at multiple locations or may require extensive system changes. The Project Manager II may supervise academic professionals, classified staff, technical/support, casual and/or student staff.

Typical Duties and Responsibilities

1. Leads moderately complex project planning efforts and manages project execution to ensure adherence to budget, schedules, and scope.
2. Manages, develops and/or updates project plans including information such as project objectives, technologies, systems, information specs, schedules, funding, and staffing.
3. Supervises administrative services professionals, paraprofessionals, and technical/support staff and performs both direct and indirect supervision through subordinates. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
4. Confers with project personnel to identify and resolve problems and notifies leadership and stakeholders of issues as appropriate. Reassesses project timelines, resource allocation and deliverables if scope, schedule, or cost is at risk or compromised. Escalates issues as appropriate.
5. Participates in College-wide committees and task forces as a technical resource.
6. Develops mid-range and long-range planning and goals; makes recommendations to management.
7. Manages project, program, and/or grant budget(s), milestones, and deliverables and reports on progress to internal and external parties as required.
8. Assesses project risk factors and develops mitigation strategies, communications, change management, and issue management.
9. Develops and maintains project or program management tools and documentation.
10. Directs and/or coordinates resources across multiple departments. Obtains commitments to project requirements from all project stakeholders and manages expectations through the project life cycle.
11. Manages ongoing client/customer and stakeholder satisfaction and peer-level relationships.
12. Researches, solicits, retains, schedules, and coordinates outside vendors, contractors, and other external resources. Assists with the selection of vendors and contractors to support project goals and process improvements.
13. Collects and analyzes a variety of complex data and information. Measures project performance, performs statistical analysis, and summarizes findings in applicable reports or other communication mediums.
14. Implements, manages, and monitors assessment, training, and related processes for projects in the implementation stage.
15. Prepares and delivers presentations regarding assigned portfolio of projects/initiatives; facilitates meetings on such programs/initiatives and related program services and issues; attends professional conferences and training sessions.
16. Maintains visibility of project work throughout the College to ensure duplication of effort is avoided.
17. Performs other related duties as assigned.

Position-Specific Duties and Responsibilities

Academic Affairs and Student Affairs

Positions assigned to Academic Affairs and Student Affairs may also be responsible for:

• Developing, planning, and implementing new initiatives, goals, objectives, strategies, policies, and procedures for multiple complex education and student services programs, including developing and evaluating curriculum, implementing program revisions, preparing accreditation information and documentation, and resolving faculty and student issues.
• Managing grant programs, which includes applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, and maintaining grant records.

Innovation and Technology

Positions assigned to Innovation and Technology may also be responsible for:

• Conducting all phases of system testing, modification, and implementation related to installation of new software and/or upgrades to existing systems and applications.
• Management of the replacement or modification of associated hardware.

Title III Project

Positions assigned to Title III Project may also be responsible for:

• Providing technical support to committees and task force groups at the College in support of student retention and/or other institutional projects.
• Upgrading, updating, and maintaining software programs in support of Title III programs.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s Degree in Project Management, Computer Science, Business, Finance or related field. Three (3) years progressively responsible, professional experience in project/program management, including working with analytics, and translating metrics, research, and trends into strategy. One (1) year of lead or supervisory experience.

OR Bachelor’s Degree in any field AND five (5) years progressively responsible, professional experience in project/program management, including working with analytics, and translating metrics, research, and trends into strategy. One (1) year of lead or supervisory experience.

OR seven (7) years progressively responsible, professional experience in project/program management, including working with analytics, and translating metrics, research, and trends into strategy. One (1) year of lead or supervisory experience.

Position Specific Minimum Qualifications

Title III Project positions require a Bachelor’s degree in Education, Adult Education, Business, Social Science, Education Administration, Educational Leadership, Project Management or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Three years progressively responsible experience managing, administering or coordinating projects or programs in an educational setting. One year of lead or supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Supervisory principles;
• Cultural proficiency and social justice principles;
• Project management principles and practices;
• Resource allocation;
• Budgeting principles and financial management practices;
• Customer service principles and practices;
• Strategic planning principles;
• Capabilities and constraints of information technology hardware and software systems;
• Business process mapping and analysis, data modeling, database concepts, and workflow.

Skills in:

• Supervising subordinate staff;
• Coordinating activities with other internal departments and/or external agencies;
• Conducting needs assessments;
• Creating and implementing project management tools such as Gantt Charts;
• Utilizing project management software and tools;
• Utilizing computer technology used for communication, data gathering and reporting;
• Applying innovative thinking to problem solving and strategy;
• Understanding and managing change and sensitive topics;
• Leading and motivating staff who report to other managers.

Ability to:

• Working effectively with the diverse academic, cultural, and ethnic backgrounds of PCC staff, community partners, and other stakeholders;
• Motivate and influence others in a positive manner;
• Forecast issues and consequences or proposed actions and identify alternate solutions;
• Work collaboratively on multiple projects simultaneously;
• Lead cross-functional and cross-departmental teams;
• Communicate clearly and effectively, both verbally and in writing;
• Communicate technical information to a non-technical audience;
• Maintain confidentiality.

Revised: 6/2023

New: 3/2022

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.