Who to Call
| Questions about… | Contact |
|---|---|
| Innovation & Technology | |
|
Learning Technology Help Desk – Faculty Support Technology applications, troubleshooting, and practices for using instructional technology in D2L Brightspace courses. Quick turn-around questions, questions/requests submitted to dlhelp@pcc.edu [opens in new window], or report outages for Instructional Tools. |
Learning Technology Help Desk (971-722-8227 or dlhelp@pcc.edu) |
|
Instructional Technology Specialist Training, workshops, and longer term support for individuals and groups involving our Instructional Tools or Content Creation. |
Instructional Technology Specialist |
|
Training & Development The online mentor/coordinator program, workshops, questions on pedagogy, and other professional development opportunities. |
Training & Development, Professional Training Opportunities and Online faculty mentors |
|
Online course design Build engaging and accessible instructional materials and courses that are centered on student success. |
Rondi Schei, Program Dean Course Design & Quality |
| Multimedia, Immersive Learning (AR/VR/XR), Emerging Instructional Technologies, Techquity Grants. | Monica Marlo |
| Video creation | |
|
Learning Technology Help Desk – Student Support Computer software and online service support for students |
Learning Technology Help Desk (971-722-8222 or shd@pcc.edu) |
| Other PCC providers | |
|
Computer-related issues, Microsoft Office, Gmail, Google Apps, MyPCC, Banner, etc. |
IT Service Desk (971-722-4400 or servicedesk@pcc.edu) |
| Student Accommodations, Accessibility testing, accessibility training, and video captioning |
Accessible Ed & Disability Resources [opens in new window] (971-PCC-TECH (971-722-8342) or Send Email [opens in new window])
|
| Classroom and lab technology (podiums, projectors, desktops, etc.) | Media Services (971-722-4400 Email: servicedesk@pcc.edu) |
| IT software training (Banner, Google Apps, MS Office, Intranet, VoIP, Qualtrics) | |
|
Center for Teaching And Learning Excellence Professional development for faculty, teaching resources, and Faculty Learning Community |
Email ctle@pcc.edu to meet with a CTLE Coordinator (Anne Grey or Samm Erickson) |