Customized training case studies and clients
Case studies
All organizations struggle with hiring, retaining, and facilitating ongoing knowledge and skills development to support adequately trained employees, a challenge exacerbated by the current COVID-19 crisis. Our Professional Development contract training program works with an organization’s current workforce assisting in needs assessment, program development, and delivery of identified, relevant, targeted training to increase employee competency. This empowers employees to be more effective and expand into internal opportunities for advancement.
Without the opportunity to train up an existing workforce, organizations find production or growth stifled! Our custom training provides the opportunity to grow, improve processes, and invest in employees, so organizations may see improved employee engagement and retention, decreasing costly employee turnover.
Workers become full-line competent with custom assembly-to-final-test electronics development program
LAM engaged our Contracted Training program to develop a condensed program to cross-train test assembly workers to meet specific objectives of LAM production and provide on-site delivery to meet their complex manufacturing schedule. The program was designed to support employees from the beginning to the end of the production line increasing the employees’ technical skills and competency. Training to date has resulted in upskilling assembly workers who are now full-line competent and poised for further responsibility.
- Challenge: Technical training for test assembly workers
- Effect: Lack of capacity limiting production and ability to service the full assembly line
- Solution: Customized training to provide knowledge and skill transfer to support employee performance from beginning to end of the line production
- Outcomes: Increased technical skills of test assemblers allowing them to work full the assembly line
Custom training program improves pass rate for apprenticeship program
TriMet’s workforce includes a Limited Maintenance Electrician (LME) Apprenticeship program. Previously at the conclusion of the program, the apprentices had limited success in passing the State Exam. Despite focused efforts, they struggled to increase their pass rates. To remedy this, TriMet partnered with our Contracted Training program to develop a four-year LME Apprenticeship program and deliver it on an ongoing basis with annual entry points for new apprentices. To support evolving training requirements, additional components are offered to LME Apprentices and other TriMet Maintenance Technicians, including Pneumatics, Hydraulics, Blueprint Reading, and Braising Certification. Originally designed and delivered over 15 years ago, this program is updated continually to meet current industry standards and ongoing technological advances. Delivered at a variety of locations, program delivery has adjusted to meet the client’s scheduling needs.
- Challenge: Limited Maintenance Electrician (LME) Apprenticeship program success
- Effect: TriMet Apprentices were frequently unsuccessful in passing the state exam after completing their training
- Solution: Customized 4-year LME program offered on a rolling and ongoing basis
- Outcomes: Employee skill level increases, now successfully pass state LME exam
Clients
Our clients come in all shapes and sizes, from multi-billion dollar corporations to government agencies and nonprofit organizations. We can accommodate diverse groups of many sizes, at your location or ours.
Client testimonials
Arciform
“I have learned a lot about myself and my coworkers and hope to be a better manager and communicator from now on. Overall the workshops have been well worth it and very fun.” Anne De Wolf, Owner and Designer
TriMet
“PCC Workforce Development provides all of the needed classes for our apprentices to get their LME License with the State of Oregon. They pretty much make our apprenticeship program possible. And, they also provide all of the needed training for our mechanics to remain current with the needed training in order to remain current in the trade.” Steve Jordan, Apprenticeship Program Coordinator
Community Action
“The training provided me with great material to help move managers away from bad habits and start practicing good ones, especially positive communication skills.” Nicole Burbank, PHR
City of Portland
“The City of Portland has partnered with PCC for over ten years to bring high quality learning experiences to our citywide workforce on a broad array of topics, all taught by capable and highly-regarded instructors.” Gale Baird, Training and Workforce Development Manager at City of Portland
THPRD
“CLIMB has helped THPRD advance our vision for diversity and inclusion by providing Spanish language training for many of our employees. The instructor that CLIMB provided, Carolina, is wonderful to work with. Our employees continually mention how Carolina’s teaching style helped them learn while having fun. We plan to continue offering Spanish language training for staff at the district and are exploring additional training opportunities with the CLIMB Center.” Kylie Bayer-Fertterer, Equity Coordinator at Tualatin Hills Park and Recreation District
NWEA
“We were really impressed with the ability of CLIMB to customize their programs to fit our needs. CLIMB’s programs offer us the opportunity to be strong and vibrant as an organization so we’re advancing our mission, stimulating economic growth and developing leaders of the future.” Toni Jaffe, Director of Human Resources
Get started
Contact us to request a no-cost introductory consultation and learn more about our versatile capabilities.