Client Services Professional, Career Pathway certificate

Students sitting in a classroom and writing in workbooks

Your source for skill-building

Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.

Respond to diverse customer needs in an increasingly global environment by applying problem-solving skills with a variety of customer service strategies to identify, assess, predict, and achieve customer expectations.

Individualized coaching

As a Career Pathway student, you can get one-on-one support to help you access resources, services, and employment. You may also be eligible for financial support to help you with the costs of college.

Get connected

Award information

Awards with a icon can be earned completely online, or you can choose a mix of online and on-campus classes.

Degrees and certificates by number of terms to complete
Award Length (attending full-time) Financial aid eligible Currently accepting students?
Career Pathway Certificate: Client Services ProfessionalLess than 1 year

Learn more about Management and Supervisory Development and all 4 awards available »

Locations

Courses

Course listing for the 2024-2025 catalog year.

CIS 120Digital Literacy 4
or BA 131 Introduction to Business Technology
MSD 105Workplace Communication Skills3
MSD 107Organizations & People3
MSD 113Influence Without Authority1
MSD 117Customer Relations3
MSD 151Working with Difficult People1
MSD 174Time Management1
Total Credits16

Career exploration

laptop Self-help with career coach

Take a career self-assessment to learn more about yourself and careers in this industry, and browse data on wages and employment trends.

user friends Career Services

PCC’s Career Services staff can help you match your talents to rewarding professions.

Next steps

Applying to PCC is free and only takes a few minutes.Apply now

Not quite ready to apply?

We can help you get the information you need.