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The primary mission of the Media Services department is to provide support for audiovisual technology in the classroom.
In addition, we support live and online events, conference rooms, gallery exhibitions, digital signage, and other services related to audiovisual technology.
Media Services is part of Information Technology and works with Instructional Support, Library, Media Production, and Accessible Ed & Disability Resources
Locations and Contact Information
For all Service Requests to Media Services contact the Service Desk at (971) 722-4400
- Cascade – Located in TEB 123, (971) 722-5270
- Rock Creek – Located in the RC Library 2/249, (971) 722-7266
- Southeast – Located in the SE Library LI 117B, (971) 722-6028
- Sylvania – Located in SY Library 135, (971) 722-4403
Services
Media Services can be requested in the following ways:
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- Equipment and/or assistance for onsite and hybrid classes or events: Fill out and submit our Audio-Visual Equipment Request form.
- Classroom support: Contact the Service Desk at 971-722-4400. They will evaluate support issues and contact technicians.
- Online event support: Fill out and submit our Online Event Request form for events that will be entirely online. Media Services has licensing for both a Webinar account that supports up to 1000 participants, and a Meeting account that supports 500. We can assist in the setup of a large-scale online event.
- Upgrading or installing audiovisual technology: Project requests (equipment installs, requires funding) please contact the IT Project Management Office.
Related Services
- Media Production – a division of the Marketing and Communications Department.
- Provides technical support, equipment and personnel for special events, and facilitates virtually all aspects of video production services.
- Offers streaming services, lecture capture, and digital video archiving and storage.
- IT Purchasing and Procurement – Departments and Divisions can request and purchase AV equipment, classroom technology. To request a quote.
- IT Portfolio Management Office – Departments and Divisions can request upgrade projects or new technology initiatives.
- Contact itpmo@pcc.edu or book a project appointment here
- Assistive Technology – Assistive Technology is a cooperative effort provided by IT and Accessible Ed & Disability Resources
See also IT services pages for more information on services provided.
Presentation System Instructions
All classrooms were upgraded in 2021 to a new user interface. See the video, or check out our training page.