CEU903T Customer Service
Participants will learn how to identify four basic customer needs, present themselves clearly during telephone conversations, improve listening skills, and assess the customers needs accurately.
Credits: 0 CEU
| CRN | Class type | Location | Days & time | Dates | Seats available | More info |
|---|---|---|---|---|---|---|
| 46247 | Remote | Not applicable | Does not have meeting times | From October 4 through October 25, 2024 | Instructor: STAFF Tuition: $158.75 Fees: $0 | |
| and Remote | Not applicable | Friday from 11:30am to 12:50pm | October 4, 2024 | Instructor: STAFF | ||
| and Remote | Not applicable | Friday from 11:30am to 12:50pm | October 25, 2024 | Instructor: STAFF | ||
| and In-person | Sylvania ST 316 | Friday from 11:30am to 1:20pm | October 18, 2024 | Instructor: STAFF |
Class schedule definitions
- Registration:
- Write down the CRNs (ex. 22398) of your selected classes to register.
- Class types:
- see more about class types
-
- In-person: classes take place at specific times and locations. Attendance in person is required.
- Online: classes do not have meeting times. Regular online interaction is required and there are weekly assignments.
- Remote: classes take place at specific times online. Students must be logged in during class meeting times.
- In-person and remote: classes meet both in-person and remotely. Attendance at both is required.
- In-person and online: classes meet in-person with additional online activities required.
- Remote and online: classes meet remotely with additional online activities required.