Class Schedule

CEU3421 Critical Elements of Cust Serv

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Many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course will introduce critical elements of customer service that, when the company lives them, will bring customers back to experience service that outdoes the competition.

Credits: 0 CEU

List of classes for CEU3421 Critical Elements of Cust Serv
CRNClass typeLocationDays & timeDatesSeats availableMore info
15866RemoteNot applicable
Saturday
from 9am to 12:50pm		January 11, 2025
Instructor: Nicole Perez
Tuition: $158.75 Fees: $0
Notes: 0.7 CEUs
and RemoteNot applicable
Saturday
from 9am to 12:50pm		January 25, 2025Instructor: Nicole Perez

Class schedule definitions

Registration:
Write down the CRNs (ex. 22398) of your selected classes to register.
Class types:
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  • In-person: classes take place at specific times and locations. Attendance in person is required.
  • Online: classes do not have meeting times. Regular online interaction is required and there are weekly assignments.
  • Remote: classes take place at specific times online. Students must be logged in during class meeting times.
  • In-person and remote: classes meet both in-person and remotely. Attendance at both is required.
  • In-person and online: classes meet in-person with additional online activities required.
  • Remote and online: classes meet remotely with additional online activities required.