CEU3421 Critical Elements of Customer Service
Many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course will introduce critical elements of customer service that, when the company lives them, will bring customers back to experience service that outdoes the competition.
Credits: 0 CEU
| CRN | Class type | Location | Days & time | Dates | Seats available | More info |
|---|---|---|---|---|---|---|
| 15866 | Remote | Not applicable | Saturday from 9am to 12:50pm | January 11, 2025 | Instructor: Nicole Perez Tuition: $158.75 Fees: $0 Notes: 0.7 CEUs | |
| and Remote | Not applicable | Saturday from 9am to 12:50pm | January 25, 2025 | Instructor: Nicole Perez |
Class schedule definitions
- Registration:
- Write down the CRNs (ex. 22398) of your selected classes to register.
- Class types:
- see more about class types
-
- In-person: classes take place at specific times and locations. Attendance in person is required.
- Online: classes do not have meeting times. Regular online interaction is required and there are weekly assignments.
- Remote: classes take place at specific times online. Students must be logged in during class meeting times.
- In-person and remote: classes meet both in-person and remotely. Attendance at both is required.
- In-person and online: classes meet in-person with additional online activities required.
- Remote and online: classes meet remotely with additional online activities required.