Kace endpoint management services allow PCC IT to more efficiently manage computer inventories and report on both hardware and software assets, provision software to users, maintain a self-service software library, deploy patches to fix vulnerable software titles, and streamline the imaging of computers. The services also offer a machine operating system imaging solution.
All devices owned and maintained by PCC have Kace installed prior to customer deployments.
Employee workstations are divided up based on type and location. Location is determined by where an individual’s program is located.
Desktops
All desktop computers are patched on Sunday morning at 6am.
Laptops
Schedules:
Cascade and Rock Creek – Tuesday at 12 noon
Sylvania and Southeast – Wednesday at 12 noon
Configuration
By clicking the Snooze button, you are delaying the message prompt for 30-minute increments. You can Snooze 2 times before the system will automatically continue. If you take no action, the system will automatically continue
If the patches require a system reboot, you will be prompted to hit Reboot or Snooze. By hitting Snooze, you will delay a re-prompt of the message for 60 minutes. You can Snooze 4 times before the system will automatically continue. If you take no action, the system will automatically continue
For more information or technical assistance, contact the IT Service Desk
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