Portland Community College | Portland, Oregon

Southwest Community Health Center: Help Those Who Have Fallen Through the Health Care Gaps as a Intake Volunteer

Posted by hannah.cherry

Help Those Who Have Fallen Through the Health Care Gaps as a Intake Volunteer

Intake Volunteer Position at our Hillsboro Clinic 266 W Main St., Hillsboro, OR

Clinic hours are from 5-8:30pm on Monday and Thursday Evenings

PRE-CLINIC DUTIES:

1. Sign in on SWCHC Volunteer Log.
2. Review appointment book and any special instructions. (@ PDX or Thursdays @ Hillsboro).
3. Assure returning client charts are pulled and available.
4. Check desk supplies.
5. Greet clinic volunteers and have them sign in the volunteer log.

CLINIC DUTIES:

1. Answer phone. (@ PDX)
2. Check in patients and prepare charts.
   Provide Financial Screening Form and determine and collect fee.
3. Schedule patient appointments and follow-up visits.
   Compile blank patient charts.
4. Distribute and collect patient satisfaction surveys.
5. Make reminder calls for next clinic. (@ PDX)
6. Help clean up and close clinic.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Basic computer skills and ability to make database entries.
2. Professional phone and reception manner.
3. Good organizational skills.
4. Commitment to patient confidentiality.
5. Cultural sensitivity and ability to work with diverse racial, ethnic and economic populations.
6. Availability on a regularly scheduled basis and consistent email contact for scheduling purpose.
7. At least a six month commitment.

Contact Information

Cecily Peterson, Clinic Manager
cecily.peterson@swchc-pdx.org | 503-977-0733

About the Organization

The mission of SW Community Health Center is to assure quality health services to those lacking adequate resources to access necessary care.
We do this by:

• Serving as a safety-net clinic that provides basic health services, including preventive care and chronic disease management;
• Utilizing the volunteer skills of health professionals and community members to provide quality care in a safe, reassuring and culturally-sensitive manner;
• Providing referrals for necessary care that exceeds our scope of practice; and advocating for quality health services for all.